Phoenix Garden

We offer same-day service for pest emergencies in New Norfolk. Our team can typically arrive within 2 hours of your call during business hours. For urgent pest problems like wasp nests, rodent infestations, or termite activity, we prioritize immediate response to protect your property and family.

Phoenix Garden provides comprehensive pest control for all common Australian pests including ants, spiders, cockroaches, termites, rodents (rats and mice), bed bugs, fleas, wasps, bees, silverfish, and more. We use targeted treatments specific to each pest type for maximum effectiveness.

Absolutely. All our pest control treatments use EPA-approved, eco-friendly products that are safe for children and pets once dried. We follow strict safety protocols and can provide pet-safe treatment options. Our technicians will advise you on any necessary precautions during treatment.

Yes! We stand behind our work with a comprehensive satisfaction guarantee. If pests return within the warranty period (typically 30-90 days depending on the treatment), we'll come back and re-treat at no additional cost. We also offer 100% money-back guarantee if you're not satisfied with our service.

We proudly serve New Norfolk and all surrounding suburbs. Our mobile pest control units ensure quick response times throughout the region. Call us at 0402 772 960 to confirm we service your specific location.

Pest control costs vary based on the type of pest, property size, and severity of infestation. Our basic treatments start from $99, with most residential services ranging from $150-$350. We provide transparent, upfront pricing with free quotes - no hidden fees or surprise charges.

Most residential pest control treatments take 30-90 minutes depending on property size and pest type. Termite inspections may take longer (2-3 hours) for thorough assessment. We work efficiently to minimize disruption to your day while ensuring comprehensive treatment.

Minimal preparation is required. We typically ask you to remove pets from treated areas, cover fish tanks, and store food in sealed containers. Our technician will provide specific instructions when booking your appointment. Most treatments require you to stay away for 2-4 hours after application.

For ongoing protection, we recommend quarterly pest control treatments (every 3 months). This preventative approach keeps your property pest-free year-round. Some customers prefer annual or bi-annual treatments, while others only need one-time treatments for specific infestations. We can customize a schedule based on your needs.

Yes, all Phoenix Garden technicians are fully licensed, certified, and insured. Our team undergoes regular training on the latest pest control techniques, safety protocols, and environmental regulations. We carry comprehensive liability insurance for your peace of mind.